Veterans: You've Earned FREE Home Care Benefits
Get In-Home Support Through Your VA Benefits at No Cost to You
If you're an enrolled Veteran who needs help with daily activities, you may qualify for FREE home care services through the VA's Homemaker and Home Health Aide program. HomeAide has proudly served Veterans for over a decade.
VA-Approved Provider Since 2014
BBB A+ Rated
Serving East Bay Veterans for 25+ Years
Currently serving the VA Palo Alto Health Care System catchment area
100% VA Covered
Free for eligible Veterans. No bills sent to you. We work directly with the VA.
6-20 Hours Weekly
Consistent, reliable care based on your assessed needs. Some Veterans qualify for more.
Stay Home Safely
Get the support you need to remain independent in your own home.
Services Available Through Your VA Benefits
Services Available Through Your VA Benefits
Personal Care
Bathing and showering assistance
Dressing and grooming
Toileting and incontinence care
Transferring (bed to chair, standing, sitting)
Daily Living Support
Meal preparation and nutrition
Medication reminders
Light housekeeping in living areas
Companionship and conversation
Mobility & Safety
Walking assistance and fall prevention
Exercise and mobility support
Home safety monitoring
Specialized Care
Support for Veterans with dementia or memory loss
Respite care for family caregivers
Post-hospital discharge support
End-of-life care coordination
All services are supervised by VA licensed nurses and coordinated with your VA healthcare team.
Do You Qualify for FREE VA Home Care?
You may be eligible if you meet these criteria:
You are enrolled in VA healthcare
You receive care through VA Palo Alto Health Care System (or can transfer)
You need assistance with personal care or daily activities
Your VA Primary Care Provider determines you have a clinical need
You live in the East Bay area (Hayward, Fremont, San Leandro, Castro Valley, etc.)
You may also qualify if you:
Were recently discharged from a hospital or nursing facility
Are at risk of nursing home placement
Have a family caregiver who needs respite support
Are socially isolated and would benefit from companionship
Have dementia or cognitive impairment
Important
No service-connected disability required. All enrolled Veterans may qualify based on clinical need, regardless of service-connected status. Some Veterans may have copays after the first 21 days depending on disability rating and income.
Not sure if you qualify? We can help you find out.
Check Your Benefits
Find Out About Your VA Home Care Benefits
Your information is confidential. We'll contact you to explain your VA benefits and help coordinate with your VA care team if you qualify.
How to Access Your VA Home Care Benefits
Talk to Your VA Provider
Contact your VA Primary Care Provider and request an assessment for the Homemaker/Home Health Aide program. Tell them you need help with daily activities at home.
VA Coordination
A VA Social Work Coordinator will contact you for a phone assessment to determine your needs and eligibility.
Agency Assignment
Once approved, the VA will connect you with HomeAide Home Care (or you can request us specifically by name).
Care Begins at Home
Our trained caregiver comes to your home on a regular schedule—typically 2-5 visits per week based on your approved hours.
Average Timeline: 2-4 weeks from initial VA provider visit to first home care visit.
Already approved by VA? We can often start within days.
Already approved by VA? We can often start within days.
Don't have a VA Primary Care Provider yet? We can help you navigate the enrollment process. Call us at (510) 247-1200.
VA Palo Alto Health Care System Contacts
Telephone Care & Scheduling
General Information:
(800) 455-0057
Services: Advice Nurse, Scheduling, Pharmacy, Eligibility, Billing
H-HHA Social Work Coordinators
By Veteran's last name
H-HHA Social Work Coordinators:
(650) 561-6550 | (650) 505-4138 | (650) 575-2654
Email: hhapaloalto@va.gov
VA Palo Alto Health Care System
3801 Miranda Ave
Palo Alto, CA 94304
Website: www.paloalto.va.gov
HomeAide works directly with these coordinators to ensure seamless care delivery once you're approved.
Why Veterans and Their Families Trust HomeAide
10+ Years VA Partnership
We've been a trusted VA-approved provider for over a decade, understanding the unique needs of Veterans and the VA system.
Veteran-Trained Caregivers
Our caregivers receive specialized training in Veteran-specific needs, including PTSD awareness, military culture sensitivity, and dementia care.
BBB A+ Rating
Accredited since 2011 with an A+ rating, demonstrating our commitment to quality and reliability.
Local & Responsive
We're right here in Hayward, owned and operated by people who live in the community you do.
Nurse-Owned Agency
Clinical oversight by licensed nurses ensures the highest quality of care.
Direct VA Billing
You never see a bill. We handle all coordination and billing directly with the VA.
Flexible & Reliable
We work around your schedule and preferences, with consistent caregivers you can trust.
Common Questions About VA Home Care Benefits
Most Veterans receive these services at no cost. VA home care services are free for the first 21 days in any 12-month period for all enrolled Veterans. After 21 days, copays may apply based on your VA priority group and service-connected disability status. Many Veterans continue to receive care with zero copays. We can help you understand your specific situation.
Most Veterans receive between 6-20 hours of care per week based on their assessed needs. Some Veterans with higher needs may qualify for more hours. The exact amount is determined by your VA care team during the assessment process.
Yes! When your VA coordinator asks about agency preferences, you can request HomeAide Home Care by name. We've served the VA for over 10 years and many Veterans specifically ask for us.
We strive to provide consistency by assigning the same caregiver to your visits. This helps build trust and ensures your caregiver understands your preferences and needs. If scheduling requires a substitute, we'll notify you in advance.
If you're already approved by the VA, we can often start services within a few days. If you're not yet approved, the process typically takes 2-4 weeks. For urgent situations, ask your VA provider to expedite the assessment.
We serve all Veterans from all branches of service—Army, Navy, Air Force, Marines, Coast Guard, and Space Force. Thank you for your service.
We serve Veterans throughout the East Bay including Hayward, Castro Valley, San Leandro, San Lorenzo, Fremont, Newark, Union City, Oakland, and Alameda. If you're outside this area, we can help you find a VA-approved provider in your region.
As long as you continue to meet eligibility requirements and benefit from the services, you can receive VA home care. Your care plan is reviewed regularly (typically annually) to ensure it still meets your needs.
Proudly Serving East Bay Veterans
HomeAide Home Care provides VA-approved home care services to Veterans throughout:
Hayward
Castro Valley
San Leandro
San Lorenzo
Fremont
Newark
Union City
Oakland
Alameda
All Surrounding Areas
We serve Veterans in the VA Palo Alto Health Care System catchment area. Not sure if you're in our service area? Call us at (510) 247-1200.
Proudly Serving East Bay Veterans
Veterans Crisis Line
Call 988, then press 1
Available 24/7 for Veterans in crisis
Call 988, then press 1
Available 24/7 for Veterans in crisis
VA Caregiver Support Line
1-855-260-3274
Support for family caregivers of Veterans
1-855-260-3274
Support for family caregivers of Veterans
Other Home & Community Services
- Skilled Home Health Care
- Adult Day Health Care
- Respite Care
- Hospice Care
- Home-Based Primary Care
Ask your VA provider about additional services you may qualify for.
Ready to Access Your VA Home Care Benefits?
You served our country. Now let us serve you. Find out if you qualify for FREE in-home care through your VA benefits.
Speak with a Veteran care coordinator
Monday-Friday, 8am-5pm
Already approved by the VA? Tell your VA coordinator you'd like HomeAide Home Care, or call us directly and we'll coordinate with the VA on your behalf.
Monday-Friday, 8am-5pm
Already approved by the VA? Tell your VA coordinator you'd like HomeAide Home Care, or call us directly and we'll coordinate with the VA on your behalf.